Your WMS Is Lying (or Blind): 4 Features You Actually Need for Peak

 


If December ever felt chaotic while your dashboards insisted “all green,” your WMS wasn’t telling the full story. Most systems are great historians and lousy eyewitnesses: beautiful reports, fuzzy reality. Peak exposes that gap. The fix isn’t a replatform—it’s turning on the four features that make the truth visible in time to act.

1) ASN + Barcode Fidelity (So “Arrived” Means Counted and Real)

If inbound shows as “received” but still isn’t pickable, you’re not running a WMS—you’re running a spreadsheet with scanners. Peak needs ASN-driven receiving and barcode fidelity (1D/2D) that ties every carton to a location the same day. Anything less hides stockouts and triggers phantom backorders.

Tell-tale symptom: Dock-to-Stock says 4 hours; pickers swear they can’t find it.
What changes when it’s real: Cut lines vanish, and replen windows hit on time.

2) Truth-in-Statuses (Available / Hold / QA / Returns)

Inventory without honest statuses is theater. Peak introduces edge cases—promo kits, relabels, returns—that sit in limbo because no one wants to touch them. A mature WMS treats statuses as gates: Available, Hold, QA, Returns—visible to ops, CX, and finance. If a pallet is on Hold, the whole company should see why.

Tell-tale symptom: “We have 600 on hand” … of which 520 are unsellable.
What changes when it’s real: ATP is trustworthy; planning stops over-ordering; CX stops promising ghosts.

3) Cut-Off–Aware Waves (Because Carriers Keep the Clock, Not Your Queue)

FIFO is fair; peak is unforgiving. If your waves don’t release backward from carrier cut-offs (by lane), you’re manufacturing misses. A WMS that schedules wave/zone picking against published cut-offs protects OTIF without heroics—and shows compliance as a metric, not a feeling.

Tell-tale symptom: Boxes stacked by 4 p.m., truck leaves half empty because the right orders aren’t ready.
What changes when it’s real: OTIF stabilizes at 96%+ and overtime shrinks—because the building is working to the same clock.

4) Live, Shared Visibility (API/EDI + Customer Portal)

Peak collapses when truth is trapped in Ops. API/EDI feeds should push orders, inventory, and tracking both ways, and a portal should let sales, CX, and finance see the same screen Ops sees—item statuses, wave progress, carrier cut-offs, exceptions with photos. Fewer emails, faster decisions, smaller fires.

Tell-tale symptom: “What’s the status?” mail chains and Slack threads.
What changes when it’s real: Problems surface where they start; resolutions take minutes, not meetings.

Mexico Context: Where the Truth Pays Fast

  • Estado de México (CDMX area): Last-mile density makes cut-off discipline the difference between calm and chaos.
  • Guadalajara: Balanced reach; parcel + LTL mixes reward wave/zone picking and honest statuses.
  • Monterrey: Cross-border urgency means ASN accuracy + photo-QA prevent line-stop drama at Tier-1.

The Numbers That Prove Your WMS Finally Sees Straight

  • Dock-to-Stock: < 24h (ASNs scanned, locations assigned the same day)
  • Cut-Off Compliance: ≥ 98% of waves released on time
  • Fill Rate (A-items): ≥ 98.5% with zero “status surprises”
  • OTIF (by lane): ≥ 96% all December
  • Returns Restock (A/B): 24–48h with photo-QA attached

When these hold, December feels boring—in the best possible way.

Want the “eyes open” version of peak?

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